Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter
• Fill out our contact form
• Participate in surveys or feedback requests
• Interact with our website in other ways

This information may include your name, email address, and any other details you choose to share with us.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website addresses
• Pages visited and time spent on each page
• Links clicked and actions taken on our site

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand how visitors interact with our content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services: Delivering the content and features you request, and enhancing user experience
• To communicate with you: Responding to enquiries, sending newsletters (if subscribed), and providing updates about our content
• To analyse and optimise: Understanding how visitors use our website to improve content and functionality
• To comply with legal obligations: Meeting applicable legal requirements and protecting our rights

3. Third-Party Services

3.1 Amazon Associates Programme

StainlessSteelPan.com.au is a participant in the Amazon Services LLC Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon product links on our site, Amazon may collect information about your browsing and purchasing behaviour in accordance with their own privacy policy.

3.2 Analytics Services

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors interact with our website. These services may use cookies and similar technologies to collect and analyse information about website usage.

3.3 Hosting and Infrastructure

Our website is hosted by third-party service providers who may have access to server logs and technical data necessary to operate and maintain the website.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third parties who assist us in operating our website and conducting our business
• Legal requirements: When required by law, subpoena, or legal process
• Protection of rights: To protect our rights, property, safety, or that of our users or others
• Business transfers: In connection with any merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the details provided below.

7. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Links to Other Websites

Our website may contain links to third-party websites, including Amazon and other retailers. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

11. Australian Privacy Principles

We are committed to handling personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).